Planned Outage – AUS Hosted Services
23rd December 2022 6:00 pm to 24th December 6:00 pm
Brief
ICT & IT Security department will perform systems and network maintenance this weekend. During this time, the AUS community will not have access to the AUS Wireless & hosted services as per the schedule below.
Services Affected
AUS Hosted Application & Web services
- Banner INB (https://inb.aus.edu)
- Banner SSB (https://banner.aus.edu)
- Telephone Directory (https://teledir.aus.edu/)
- Banner Mobile (Ellucian GO)
- Argos and Hyperion Reporting
- Workflow
- Banner Document Management System (BDMS)
- COVID 19, Probation forms & Financial grants application (https://pulse.aus.edu)
- ITFaq (https://itfaq.aus.edu)
- Pharos Printing
- Agility Call center (https://callcenter.aus.edu)
- Password Station (https://passwords.aus.edu)
Outage Date / Time
- 23rd December 2022 6:00 pm to 24th December 6:00 pm - up to 24 hours - AUS Hosted Services
- Network Maintainance.
Outage Purpose
Notes
For emergency, you might need the following directory:
| Name | Direct Number |
| AUS Ambulance Drivers Mobile | 050-6776844 |
| AUS Medical Emergency Mobile | 050-6357651 |
| AUS Security Mobile | 050-6267818 |
| AUS Transportation Services Mobile | 050-6318400 |
| AUS Facility Emergency Mobile | 050-4992807 |
| AUS IT Emergency Mobile | 06-5152121 |
| Police | 999 |
| Civil Defence | 997 |
If you have any questions about this or any other message - contact the AUS Service Desk ([email protected] or x2121) or call your local technical support for verification and guidance.
REMEMBER - The IT Department will never ask for your password via email or over the phone.
Education Technology and Support
ICT and IT Security Department
We appreciate your patience,
Thank you